Work Samples

Refined dialog box instructions for an accounting software feature, clarifying outcomes when selecting new buttons and emphasizing what happens when users cancel operations.

Peer-edited an instructional article about query techniques written for CAFR Statement Builder users, providing diplomatic feedback to improve clarity and structure while preserving the author's voice.

Restructured a company travel policy manual with improved hierarchy, readable typography, and better-organized information. The original document was cluttered and difficult to scan.

Revised housing authority tenant guidelines for clarity and accessibility, maintaining a diplomatic tone while accommodating diverse reader education levels and non-native English speakers. Deliverables include the edited document, a style sheet, and correspondence.